#Cdw office 365 support how to#
#Cdw office 365 support Offline#
#Cdw office 365 support professional#

In both cases, you can identify, hold, and export content found in mailboxes and sites. If you need to search mailboxes and sites in the same eDiscovery search, you can use Content Search in the Office 365 Security & Compliance Center. If you only need to search mailboxes, you can use In-Place eDiscovery in the Exchange admin center (EAC). You can use eDiscovery in Office 365 to search for content in Exchange Online mailboxes, Office 365 Groups, Microsoft Teams, SharePoint Online and sites, and Skype for Business conversations. LessД®lectronic discovery, or eDiscovery, is the process of identifying and delivering electronic information that can be used as evidence in legal cases. If you'd like to report a bug in Windows, see Feedback Hub.Applies To: SharePoint Online Office 365 Admin More.

#Cdw office 365 support professional#

Related topicsДЇor more about Microsoft Professional Support (pay-per-incident), see Support for business.

#Cdw office 365 support how to#

Visit How to provide tax exempt documentation to Microsoft Customer Support ServicesВ to learn about tax exempt documentation submission. If I'm a tax exempt customer, how do I submit tax exempt documentation for Professional Support? Have your order confirmation number available as proof of purchase to access the remaining incidents. If you don'tВ have access to the Microsoft account used to purchase the 5-pack, contact us. The person who purchased the 5-pack left the company. Incidents expire within one year of purchase. When you submit a new incident, you'llВ need to log on with the same Microsoft account used to purchase the 5-pack of incidents. What information do I needВ to submit an incident using my 5-pack? Customers may request to close a case before it'sВ resolved however, the billing status of the incident is at the discretion of Microsoft. Am I guaranteed a solution?ДЄlthough our support professionals will make best efforts to resolve your issue, Microsoft cannot guarantee to resolve all issues, due to the diversity of our customersвЂ™ computer configurations.

The billing status of an unresolved case will be at the discretion of Microsoft. If the support professional is unable to deliver a solution, you'llВ be notified and the case will be closed as unresolved. The incident will be closed after the support professional has delivered one or more suggested solutions to you. The support professional will agree on the definition of the problem with you when you raise the support incident. What'sВ considered an acceptable solution to the problem? Visit for your credit card billing questions. What if I have billing questions about my credit card purchase? Is there anything that Professional Support doesn'tВ cover?Дeveloper support for Office 365 add-ins, APIs, and so on,В including Microsoft Graph For more info, search for your product to review lifecycle eligibility. Microsoft Professional Support incidents cover the entire product lifecycle (both mainstream and extended support). How can I tell whetherВ my product is still in lifecycle and eligible for support? If 24-hour support is selected, your company should have people available to work on the incident potentially 24 hours a day. Professional support incidents can be supported 24 hours a day or during business hours until theyвЂ™re resolved.

Response time will be between 2 and 8 hours, depending on the severity of the incident. The amount you'llВ be chargedВ does not depend on the amount of time spent in delivering these solutions.

#Cdw office 365 support Offline#

An incident may require multiple contacts and offline research to achieve final resolution. If it can be broken down into subordinate problems, each subordinate problem shall be considered a separate incident. A single support issue is a problem that can'tВ be broken down into subordinate problems. Less What'sВ an 'incident'?ДЄn incident is defined as a single support issue and the reasonable effortsВ needed to resolve it.